Privacy Policy

Last Updated

April 23, 2025

Questions?

Email us at [email protected]

10001 Venice Blvd, Suite 425
Los Angeles, CA 90034

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources. The information that we collect and use varies depending on how you interact with us.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

• Contact details including your name, address, phone number, and email.
• Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account information including your username, password, security questions and other information used for account security purposes.
• Customer support information including the information you choose to include in communications with us.

Information We Collect about Your Usage

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies. Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

• Companies who support our Site and Services.
• Our payment processors, who collect payment information to process your payment in order to fulfill your orders.
• Third parties we work with who may automatically collect certain information using online tracking technologies such as pixels, web beacons, and cookies.

How We Use Your Personal Information

• Providing Products and Services — to process your payments, fulfill your orders, and manage your account.
• Marketing and Advertising — to send promotional communications and show you relevant advertisements.
• Security and Fraud Prevention — to detect, investigate or take action regarding possible fraudulent or malicious activity.
• Communicating with You and Service Improvement — to provide customer support and improve our Services.

Cookies

Like many websites, we use Cookies on our Site to power and improve our Services, run analytics, and better understand user interaction. Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties, including:

• Vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support).
• Business and marketing partners, including to provide services and advertise to you.
• When you direct or consent to our disclosure of certain information to third parties.
• In connection with a business transaction such as a merger, or to comply with any applicable legal obligations.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us to request that it be deleted.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights

Depending on where you live, you may have some or all of the following rights in relation to your personal information:

• Right to Access / Know — request access to personal information we hold about you.
• Right to Delete — request that we delete personal information we maintain about you.
• Right to Correct — request that we correct inaccurate personal information.
• Right of Portability — receive a copy of your personal information and request transfer to a third party.
• Restriction of Processing — ask us to stop or restrict our processing of personal information.
• Withdrawal of Consent — where we rely on consent, you may withdraw it at any time.
• Managing Communication Preferences — opt out of promotional emails at any time using the unsubscribe option.

International Users

Please note that we may transfer, store and process your personal information outside the country you live in. If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response, you may have the right to lodge your complaint with your local data protection authority.